These Terms were last updated Jan. 25, 2023
NOTICE OF ARBITRATION PROVISIONS
Your use of the CPAR Media Corp Sites and Features and our Services (both as defined below) is subject to binding individual arbitration of any disputes which may arise, including a class action waiver, as provided in Section 11 of these Terms of Use. Please read the arbitration provisions carefully and do not use any of the CPAR Media Corp Sites and Features or our Services if you are unwilling to arbitrate any disputes you may have with us (including without limitation any disputes relating to these Terms of Use and our Privacy Policy) as provided herein.
INTRODUCTION
CPAR Media Corp (together with any affiliates, the “Company”) owns and operates a number of different websites, mobile applications, and interactive services, including without limitation ShipTheDeal, cparmedia.com, and others (collectively, the “CPAR Media Corp Sites”). These Terms of Use (“Terms”) apply to the CPAR Media Corp Sites and to all of the features, Internet browser extensions, emails, text (SMS) messages, online services and other functionalities (collectively, the “Features”) available via or related to the CPAR Media Corp Sites, whether accessed via a computer, mobile device or other devices you use (each a “Device” and collectively, “Devices”), or otherwise (collectively, the “CPAR Media Corp Sites and Features”), and all services available on or through the CPAR Media Corp Sites and Features (“our Services”). These Terms are a legal agreement between you and the Company. By using any of the CPAR Media Corp Sites and Features or our Services, or clicking to “Accept” or otherwise agreeing to these Terms where that option is made available to you, you agree to be bound by these Terms, as well as our collection, use and disclosure of your personally identifiable information in accordance with our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, please do not register with or use any CPAR Media Corp Sites and Features or our Services. We may post additional terms, official rules, agreements, or guidelines that apply to certain CPAR Media Corp Sites and Features or our Services, including, without limitation, the CLO Terms for card-linked offers, the ShipTheDeal Terms of Sale for purchases on affiliate merchant sites, and you may be subject to such Additional Terms when you access those CPAR Media Corp Sites and Features or our Services. When you are using any CPAR Media Corp Sites and Features or our Services that are subject to Additional Terms, all references herein to these Terms include the Additional Terms. In the event of any conflict between the Additional Terms and these Terms, these Terms shall prevail unless expressly otherwise stated in the Additional Terms, which are intended to supplement, but not replace, these Terms. If you have any questions or concerns regarding these Terms or any Additional Terms, please contact us as provided in Section 18 below.
1. Use of CPAR Media Corp Sites and Features and our Services
You agree to use the CPAR Media Corp Sites and Features and our Services only for purposes that are permitted by these Terms and any applicable law, regulation, or generally accepted practices in the relevant jurisdictions. Subject to all of the provisions of these Terms, the Company hereby grants you a limited, terminable, non-transferable, personal, non-exclusive license to access and use the CPAR Media Corp Sites and Features and our Services solely as provided herein. You may download material displayed on the CPAR Media Corp Sites and Features for non-commercial, personal use only, provided you do not remove any copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, broadcast, publicly perform, transmit, reuse, re-post, or use the content of the CPAR Media Corp Sites and Features, including any text, images, audio, or video, for public or commercial purposes without the Company’s prior written permission. Notwithstanding anything to the contrary herein, all rights not specifically granted in the license set forth above shall be reserved and remain always with the Company. Your right to use the CPAR Media Corp Sites and Features and our Services is not transferable. You acquire no rights or licenses in or to the CPAR Media Corp Sites and Features and materials contained therein other than the limited right to access and utilize the CPAR Media Corp Sites and Features and our Services in accordance with these Terms. If you are accessing the CPAR Media Corp Sites and Features via any of our applications available via third parties including, without limitation, Apple, Inc.’s “App Store” or Google, Inc.’s “Google Play” store, you acknowledge and agree that these Terms are entered into by and between you and the Company only, and that none of the foregoing third parties are party to these Terms, and they are not sponsors of, nor in any way affiliated with, the CPAR Media Corp Sites and Features or any of our Services.
2. User Representations and Warranties
By using the CPAR Media Corp Sites and Features or our Services, you represent, warrant and covenant that you: (i) have the power and authority to enter into and be bound by these Terms; (ii) shall use the CPAR Media Corp Sites and Features and our Services only as permitted by these Terms and not for any unlawful or fraudulent purpose; and (iii) are thirteen (13) years of age or older. If you are under the age of thirteen (13), you are not allowed to use the CPAR Media Corp Sites and Features nor our Services. Some offerings on the CPAR Media Corp Sites and Features and some of our Services may also be subject to additional age restrictions.
5. Intellectual Property
You acknowledge that the CPAR Media Corp Sites and Features have been developed, compiled, prepared, revised, selected, and arranged by the Company and others through the expenditure of substantial time, effort and money and constitute valuable intellectual property and trade secrets of the Company and others. It is our policy to enforce these intellectual property rights to the fullest extent permitted under law. The trademarks, logos, and service marks (“Marks”) displayed on the CPAR Media Corp Sites and Features are the property of the Company or third parties and cannot be used without the written permission of the Company or the third party that owns the Marks. The CPAR Media Corp Sites and Features are also protected as a collective work or compilation under U.S. copyright and other foreign and domestic laws and treaties. Users are prohibited from using (except as expressly set forth herein), transferring, disposing of, modifying, copying, distributing, transmitting, broadcasting, publicly performing, displaying, publishing, selling, licensing, or creating derivative works of any content on the CPAR Media Corp Sites and Features for commercial or public purposes. Nothing contained herein shall be construed by implication, estoppel or otherwise as granting to the user any ownership interest in any Mark, copyright, patent, or other intellectual property right of the Company or any third party. The Company exclusively owns all worldwide right, title and interest in and to all documentation, software, contents, graphics, designs, data, computer codes, ideas, know-how, “look and feel,” compilations, translations, digital conversions, and other materials included within the CPAR Media Corp Sites and Features and related to our Services, and all modifications and derivative works thereof, and all intellectual property rights related thereto.
6. Reporting Copyright Infringement - DMCA Policy
If you believe that any content, user-posted materials, or any other material found on or through the CPAR Media Corp Sites and Features or our Services, including through a hyperlink, infringes your copyright, you should notify us. To be effective, the notification to us must be in writing and must comply with the following instructions.
Written notices must be sent either:
electronically to dmca@CPAR Media Corp.com with subject line “DMCA Takedown Request.” Emails sent to dmca@CPAR Media Corp.com for purposes other than communication about copyright infringement may not be answered; or
via certified mail (with a confirmed receipt requested) to: DMCA Notice, CPAR Media Corp, P.O. Box 70, Manhattan Beach, CA 90267; Attention: Copyright Agent.
Please do not use the dmca@CPAR Media Corp.com email address to submit any requests or communications related to any topic other than copyright notices, and any other requests or communications submitted to that email address will be disregarded.
Each written notification must contain the following information to be deemed a valid notice:
an electronic or physical signature of the person authorized to act on behalf of the owner of the exclusive copyright interest;
description of the copyrighted work that you claim has been infringed;
description of where the material that you claim is infringing is located on the CPAR Media Corp Sites and Features that is reasonably sufficient to enable us to identify and locate the material (for example, a complete list of specific URLs);
your physical mailing address, telephone number and email address;
statement by you affirming that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
a statement by you that the information provided in your notice is accurate and, under penalty of perjury, that you are the owner of an exclusive right in the material or that you are authorized to act on behalf of the copyright owner.
We will process each written notice of alleged infringement that we receive and will take appropriate action in accordance with applicable intellectual property laws. We have a policy of terminating or blocking repeat infringers in appropriate circumstances, in our sole discretion, subject to reasonable limitations.
7. User Conduct
You agree that you will not engage in any activity or conduct that interferes with or disrupts the CPAR Media Corp Sites and Features or our Services (or the servers and networks which are connected to our Services) or use any service to manipulate your computer, mobile phone, or other Device to gain any advantage on any of our Rewards Programs. Unless you have been specifically permitted to do so in a separate written agreement with us, you agree that you will not reproduce, duplicate, copy, sell, trade or resell our Services for any purpose. You further agree that your use of the CPAR Media Corp Sites and Features and our Services shall not be fraudulent, deceptive, or unlawful, as determined in our sole and absolute discretion. You shall also comply with all usage rules and guidelines found throughout the CPAR Media Corp Sites and Features or our Services. You agree to comply with the instructions set out in any robots.txt file present on the CPAR Media Corp Sites and Features and our Services. Without limiting the generality of the foregoing, you agree not to use the CPAR Media Corp Sites and Features or our Services in any improper manner, including to:
access (or attempt to access) any of our Services by any means other than through the interfaces that we provide;
share a single Account with anyone else;
create or use multiple Accounts (i.e., only one Account is permitted per person in each Rewards Program);
maintain or use any false identity or multiple identities, or otherwise fail to participate in our Services using your real identity and accurate contact, demographic and other information, including via the use of any technology (such as VPNs, proxies, single-use mobile phone numbers, or fake identity documents) to conceal your real identity or location, or otherwise circumvent controls intended to prohibit illegal or prohibited access;
submit any personal information (name, email, zip code, etc.), payment information (credit card number and expiration date, etc.), or other information which we determine in our sole and absolute discretion to have been false, inaccurate or otherwise invalid in connection with any Offers or any other use of the CPAR Media Corp Sites and Features or our Services;
post, upload, transmit or otherwise disseminate information that (in our sole and absolute discretion) is obscene, indecent, vulgar, pornographic, sexual, hateful or otherwise objectionable;
post spam links, or personal referral links in an excessive, deceptive, misleading, or otherwise inappropriate fashion, whether on any CPAR Media Corp Sites and Features or on any other web site or application;
defame, libel, ridicule, mock, stalk, threaten, harass, intimidate or abuse anyone, or otherwise act in a belligerent, offensive or inappropriate manner;
upload or transmit (or attempt to upload or transmit) files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files or data, or any other similar software or programs that may damage the operation of our Services, other users’ computers, or access to or functionality of the CPAR Media Corp Sites and Features;
violate the contractual, personal, intellectual property or other rights of any party, including using, uploading, transmitting, distributing, or otherwise making available any information made available through the CPAR Media Corp Sites and Features or our Services in any manner that infringes any Mark, copyright, patent, trade secret, or other right of any party (including rights of privacy or publicity);
attempt to obtain account information, passwords or other private information from other members;
improperly use support channels or complaint buttons to make false or frivolous reports to the Company, to attempt to claim or receive Rewards that are not actually due to you, or to communicate with our customer support representatives in a disrespectful, belligerent, offensive or inappropriate manner;
develop, distribute, make use of, or publicly inform other members of: “auto” software programs, “macro” software programs, web crawlers or other script or “cheat utility” software programs or applications;
share or distribute survey IDs, answers or other survey information, including confidential information that you expressly agree not to disseminate, or otherwise coach or assist other members with regard to qualifying for or answering surveys;
abuse any of our Services in a manner that does not reflect normal or appropriate human usage, such as conducting excessive searches or otherwise performing Offers in our Rewards Programs in an artificial or inappropriate way for the sole or primary purpose of receiving Rewards, as we may determine in our sole and absolute discretion; or
exploit, distribute or publicly inform other members of any error, miscue, or bug (“Error”) that gives an unintended advantage, violate any applicable laws or regulations, or promote or encourage any fraudulent, misleading, unlawful, or unauthorized activity or conduct, including, but not limited to, hacking, cracking or distribution of counterfeit software, or cheats or hacks for our Services. If you find an Error, we kindly request that you report it to our appropriate support team by contacting us as provided in Section 18 below.
If we determine in our sole and absolute discretion that you have violated these Terms, we may in our sole and absolute discretion issue you a warning regarding the violation prior to terminating or suspending any Account you have created (or which is associated with you) using our Services. However, you acknowledge and agree that we need not provide you with any warning or notice before we terminate or suspend your Account and your access to the CPAR Media Corp Sites and Features and our Services, which we may do at any time and for any reason, at our sole and absolute discretion. If we terminate or suspend your Account, you agree not to attempt to join or re-join or create another Account in any of our Rewards Programs without our prior written authorization.
8. Communications Channels
The CPAR Media Corp Sites and Features and our Services may include communication channels such as forums, communities, comments, or chat areas (“Communication Channels”) designed to enable you to communicate with other Services users. The Company has no obligation to monitor these Communication Channels, but it may do so in its sole and absolute discretion and it reserves the right to review materials posted to the Communication Channels and to remove any materials, at any time, with or without notice, for any reason, in its sole and absolute discretion. The Company may also terminate or suspend your access to any Communication Channels at any time, without notice, for any reason. You acknowledge that chats, postings, or materials posted by users on the Communication Channels are neither endorsed nor controlled by the Company, and these communications should not be considered reviewed or approved by the Company. The Company will not under any circumstances be liable for any activity or conduct within Communication Channels. You agree that all your communications with the Communication Channels are public, and thus you have no expectation of privacy regarding your use of the Communication Channels. The Company is not responsible for information that you choose to share on the Communication Channels, or for the actions of other users.
9. Disclaimer of Warranties, Limitations of Liability, and Indemnification
A. Disclaimer of Warranties. You agree that your use of the CPAR Media Corp Sites and Features and our Services shall be at your own risk. To the maximum extent permitted by applicable law, the Company disclaims any and all guarantees, warranties and representations, express or implied, in connection with the CPAR Media Corp Sites and Features, or our Services, and your use thereof, including implied guarantees or warranties of title, merchantability or acceptable quality, fitness for a particular purpose or non-infringement, accuracy, authority, completeness, usefulness, and timeliness. To the maximum extent permitted by applicable law, the Company makes no guarantees, warranties, or representations about the accuracy or completeness of the content of the CPAR Media Corp Sites and Features or our Services, or the content of any sites linked to our Services, and assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury (including death) or property damage, of any nature whatsoever, resulting from your access to and use of the CPAR Media Corp Sites and Features or our Services, or any third party products or services promoted therein, (iii) unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (iv) interruption or cessation of transmission to or from our CPAR Media Corp Sites and Features or our Services, (v) bugs, viruses, Trojan horses, or the like which may be transmitted to or through our Services by any third party, (vi) errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the CPAR Media Corp Sites and Features or our Services, and/or (vii) tax liability imposed against you by any taxing authority. You acknowledge and agree that CPAR Media Corp is not affiliated with nor responsible for any third-party products or services that may be displayed, distributed, or otherwise promoted on the CPAR Media Corp Sites and Features or our Services. CPAR Media Corp neither represents nor endorses the quality, accuracy, reliability, integrity or legality of any third party’s products or services, nor the truth or accuracy of the description of any third party's products or services, nor any third-party advertising material, including Offers, ads, links, content, advice, opinions, proposals, statements, data, or other information that is provided or controlled by third parties and displayed, distributed, or otherwise used on or in connection with the CPAR Media Corp Sites and Features or our Services.
You further agree that the Company will not be liable for, nor be required to provide any compensation to you with respect to, the termination of any Rewards Program or any associated Accounts, including without limitation any unredeemed Rewards in your Account or otherwise existing in your favor at the time of termination. Sometimes when you use our Services, you may use a service or download a piece of software, or purchase goods, provided by another person or company. Your use of these other services, software or goods may be subject to separate terms between you and the other company or person. If so, these Terms do not affect your legal relationship with these other companies or individuals. You agree that we are not responsible for the loss or impairment of any past, present, or future Rewards, in the event there is any change in the potential value or redemption options for any Rewards, or any data or server error, computer and/or network system error or failure, criminal act, vandalism, cyber-attack or other events which make it commercially unreasonable for us to determine the amount of Rewards or balance of any Account. All guarantees, warranties, and representations, whether express or implied, as to the condition, suitability, quality, fitness or safety of any goods and services supplied under our Rewards Programs or other Services are excluded to the fullest extent permitted by applicable law. Any liability the Company may have to a member under any such guarantees, warranties or representations implied or imposed by law which cannot be excluded is hereby limited, to the extent legally permissible, to supplying or paying the cost of supplying the goods or services (or equivalent goods or services) or repairing or paying the cost of repairing the goods or re-performing the services, at the Company’s sole option. Please note that at any time, we may, in our sole and absolute discretion, terminate our legal agreement with you and deny you continued use of the CPAR Media Corp Sites and Features and our Services, and, without limiting the foregoing, may do so if (i) we are required to do so by law (for example, where the provision of our services to you is, or may become, unlawful); (ii) the partner with whom we offered our Services to you has terminated its relationship with us or ceased to offer their services to you; (iii) we are no longer providing all or any portion of our Services to users in the jurisdiction in which you are resident or from which you use our Services; or (iv) the provision of our Services to you is, in our opinion, no longer commercially viable.
B. Limitations of Liability. In no event shall the aggregate liability of the Company, or any Company Parties (as defined below), whether based on warranty, contract, tort (including negligence, whether active, passive or imputed), fraud, misrepresentation, or any other legal theory, arising out of or relating to the use of the CPAR Media Corp Sites and Features, our Services, or other materials or content on, accessed through or downloaded from our Services, exceed any consideration you pay, if any, to us for access to or use of the CPAR Media Corp Sites and Features or our Services. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. You specifically acknowledge that the Company shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party.
To the maximum extent permitted by applicable law, in no event will the Company, or any Company Parties, be liable to you or any third person for any special, direct, indirect, incidental, special, punitive, or consequential damages whatsoever, including any lost income or lost data arising from your use of the CPAR Media Corp Sites and Features, our Services, or other materials or content on, accessed through or downloaded from our Services, whether based on warranty, contract, tort (including negligence, whether active, passive or imputed), fraud, misrepresentation, or any other legal theory, and whether or not the Company has been advised of the possibility of these damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or the exclusion or limitation of liability for bodily injury, so the above limitations or exclusions may not apply to you. These Terms give you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under these Terms will not apply to the extent prohibited by applicable law.
C. Indemnification of the Company. You agree to indemnify and hold the Company, and each of the Company Parties, harmless from and against any claim, cause of action, loss, liability, damages, costs and expenses, arising out of or in connection with (i) your use of and access to the CPAR Media Corp Sites and Features or our Services; (ii) your violation of any provision of these Terms; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right, or damage to a third party; (iv) any tax obligations arising from or related to your use of the CPAR Media Corp Sites and Features or our Services; and/or (v) any content you post or share on or through our Services.
10. Compliance with FTC Guides on Endorsements & Testimonials
If you choose to promote our services to the public, including your own personal social networks, you agree that you will comply with the FTC Guides Concerning the Use of Endorsements and Testimonials in Advertising (16 CFR 255, as amended, available here) (the “Endorsement Guides”). For example, if you have been offered, paid or provided with free or discounted products, services or Rewards in exchange for discussing or promoting any of our CPAR Media Corp Sites and Features or our Services, including but not limited to Referral Program Rewards, or if you are an employee of a company and you decide to discuss or promote that company’s products or services through our Services, you agree to comply with the Endorsement Guides’ requirements for disclosing such relationships. You, and not CPAR Media Corp, are solely responsible for any endorsements or testimonials you make regarding our CPAR Media Corp Sites and Features or our Services or any other product or service.
11. Binding Arbitration of all Disputes and Claims
A. Binding Arbitration of All Disputes or Claims. The parties agree to arbitrate all disputes and claims between them (“Disputes or Claims”). This agreement to arbitrate is intended to be broadly interpreted. It includes, but is not limited to: (1) Disputes or Claims related in any way to any CPAR Media Corp Sites and Features or our Services, privacy, data security, collection, use and sharing, advertising, purchase or other transactions, Rewards crediting, maintenance or expiration, Account balances or closures, Promotions, or any emails, texts, or other communications with you; (2) Disputes or Claims arising out of or relating to any aspect of the transactions or relationship between you and us, whether based on warranty, contract, tort (including negligence, whether active, passive or imputed), fraud, misrepresentation, or any other legal theory; (3) Disputes or Claims that arose before your agreement to these Terms or any prior arbitration agreement; (4) Disputes or Claims that are currently the subject of purported class action litigation in which you are not a member of a certified class; and (5) Disputes or Claims that arose or may arise before or after your use, or the termination of your use, of any CPAR Media Corp Sites and Features or our Services. Consistent with and without limiting the applicability of the foregoing, all Disputes or Claims, and all legal and equitable issues relating to or arising from any Disputes or Claims, and/or these Terms or arbitration provisions, or any other terms or agreements that incorporate the same by reference, are for the arbitrator (rather than a court) to decide, including without limitation all claims, disputes, or issues relating to formation, validity, conscionability, interpretation, scope, and enforceability. For purposes of these arbitration provisions, references to “we” and “us” include all entities included within the definition of “Company” above, and each of their affiliates, and each such entity’s respective directors, managers, officers, employees, shareholders, members, agents, suppliers, and assignees (collectively, the “Company Parties”).
B. Providing Us an Opportunity to Informally Resolve Your Dispute. If you intend to seek arbitration, please first send to us, by certified mail, a written Notice of Dispute (a “Dispute Notice”). Each Dispute Notice to us should be sent to our customer service address at: Dispute Resolution, CPAR Media Corp, P.O. Box 70, Manhattan Beach, CA 90267, Attention: Legal Department. The Dispute Notice should include: (1) your name, email address, telephone number and mailing address; (2) the nature and basis of your Dispute(s) or Claim(s); (3) identification or enclosure of all relevant documents and information; and (4) a description of the specific relief that you seek from us. Before you may pursue or participate in any Disputes or Claims in small claims court or in arbitration against us, after you send the Dispute Notice described above, you should allow us a reasonable opportunity (not less than thirty (30) days) to resolve your Disputes or Claims. After we receive your Dispute Notice, the parties agree to negotiate in good faith with each other to try to resolve your Disputes or Claims without formal procedures.
C. Agreement to Participate in Binding Arbitration. If the parties do not reach an informal resolution of your Disputes or Claims within thirty (30) days after we receive your written Dispute Notice, you may pursue your Disputes or Claims in arbitration or, solely to the extent specifically provided below, in small claims court. If the parties cannot reach an informal resolution to the Disputes or Claims within thirty (30) days after our receipt of your Dispute Notice, you may commence an arbitration proceeding by sending an arbitration demand (“Arbitration Demand”) to the following address: CPAR Media Corp Dispute Resolution, CPAR Media Corp, P.O. Box 70, Manhattan Beach, CA 90267, Attention: Legal Department. The parties agree to arbitrate any Disputes or Claims between them, except to the extent either party chooses to instead pursue the Disputes or Claims in small claims court as provided below. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators generally can award the same damages and relief that a court can award.
D. Arbitration Rules and Procedures. The American Arbitration Association’s (“AAA”) Commercial Arbitration Rules and the Consumer Arbitration Rules (collectively, the “AAA Rules”), as modified by these Rules, will govern the arbitration. The AAA Rules are available online at www.adr.org, or by calling the AAA at 1-800-778-7879. If your asserted Disputes or Claims—collectively—are for $10,000 or less (exclusive of any filing, administration, arbitrator, or attorneys’ fees or other fees or expenses), we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic or video hearing, or by an in-person hearing under the AAA Rules. If your asserted Disputes or Claims—individually or in the aggregate—exceed $10,000 (exclusive of any filing, administration, arbitrator, or attorneys’ fees or other fees or expenses), the right to a hearing and the manner of hearing will be determined by the AAA Rules. Furthermore, if AAA at the time the arbitration is filed has Minimum Standards of Procedural Fairness for Consumer Arbitrations in effect which would be applicable to the matter in dispute, we agree to provide the benefit of such Minimum Standards to you to the extent they are more favorable than the comparable arbitration provisions set forth in these Terms; provided, however, that in no event may such Minimum Standards contravene or restrict the application of subsection E below requiring individual arbitration and prohibiting class, representative or consolidated arbitration proceedings. Unless the parties agree otherwise in writing, any arbitration hearings will take place in the county, province or other local jurisdiction in which you reside (except that, if you reside outside of the United States or Canada, any such hearings will take place in Los Angeles County, California). One arbitrator, who is selected under the AAA Rules and who has expertise in consumer disputes in the Internet industry, will conduct the arbitration. If no arbitrator possessing such expertise is available, then the arbitration will be conducted by a single arbitrator who is selected by the mutual written approval of the parties, or if the parties are unable to mutually approve the arbitrator, by the AAA. Except as allowed under applicable law and the AAA Rules, the decisions of the arbitrator will be binding and conclusive on all parties. Judgment upon any award of the arbitrator may be entered by any court of competent jurisdiction. These provisions will be specifically enforceable in any court. Regardless of the manner in which the arbitration is conducted, in any arbitration proceeding with Disputes or Claims exceeding $10,000, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. Unless otherwise provided herein, the AAA Rules will govern the payment of all arbitration fees. The arbitrator may make any determinations and resolve any Disputes or Claims as to the payment and reimbursement of arbitration fees at any time during the proceeding and within fourteen (14) days after the arbitrator’s final ruling on the merits.
E. Individual Arbitration; Waiver of Representative or Class Action. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. Furthermore, these arbitration provisions shall not prevent any party from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.
YOU AND THE COMPANY AGREE THAT:
ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION. NEITHER YOU NOR THE COMPANY SHALL BE A MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING, AND THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY’S INDIVIDUAL DISPUTES OR CLAIMS.
UNLESS BOTH PARTIES AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S DISPUTES OR CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
THE COMPANY DOES NOT CONSENT TO CLASS ARBITRATION. ACCORDINGLY, IF THE ARBITRATOR OR A COURT REFUSES TO ENFORCE THE ABOVE PROVISIONS REGARDING CLASS OR REPRESENTATIVE ACTIONS, THEN THIS AGREEMENT TO ARBITRATE SHALL BE UNENFORCEABLE AS TO YOU. WHETHER ANY DISPUTES OR CLAIMS PROCEED IN COURT OR IN ARBITRATION, YOU AND THE COMPANY HEREBY WAIVE ANY RIGHT TO A JURY TRIAL.
F. Limitations Period. The parties must bring any Arbitration Demand or small claims action regarding Disputes or Claims within one (1) year after the events or circumstances upon which the Disputes or Claims are based originally arose, or the Disputes or Claims will be permanently barred by the statute of limitations. To the extent the law applicable under the Governing Law section below makes this limitations period unenforceable with respect to any Disputes or Claims, then the statutes of limitations of the state whose laws govern the AAA Rules under the Governing Law section below shall apply.
G. Confidentiality. You and we agree to maintain the confidential nature of the arbitration proceeding and shall not disclose the fact of the arbitration, any documents exchanged as part of any discussions or mediation, proceedings of the arbitration, the arbitrator’s decision and the existence or amount of any award, except as may be necessary to prepare for or conduct the arbitration (in which case anyone becoming privy to confidential information must undertake to preserve its confidentiality), or except as may be necessary in connection with a court application for a provisional remedy, a judicial challenge to an award or its enforcement, or unless otherwise required by law or court order.
H. Changes to Arbitration Provisions. We may make changes to these arbitration provisions from time to time. You may reject any material changes by sending us written objection within thirty (30) days of the change to CPAR Media Corp Dispute Resolution, CPAR Media Corp, P.O. Box 70, Manhattan Beach, CA 90267, Attention: Legal Department. By rejecting any future material change, you are agreeing to arbitrate in accordance with the language of these provisions prior to such change. If you do not send written objection to any change as provided above, you are agreeing to arbitration in accordance with the changed language of these provisions. To the extent that an arbitrator (or court of relevant jurisdiction, if applicable) determines that applying any changes to these arbitration provisions to any Disputes or Claims relating to prior events or circumstances would render this an illusory or unenforceable contract or otherwise violate your legal rights, such changes shall be applicable on a prospective basis only, with respect to events or circumstances occurring after the effective date of such changes, and in that case any Disputes or Claims relating to such prior events or circumstances shall be arbitrated in accordance with the language of these provisions prior to such changes to the extent necessary to avoid these Terms being deemed illusory or unenforceable.
I. Small Claims Court Alternative. You may choose to pursue your Disputes or Claims in small claims court rather than by arbitration if your Disputes or Claims qualify for small claims court in a location where jurisdiction and venue over you and us is proper.
J. Excluded Disputes and Claims; Injunctive Relief. Notwithstanding subsection A above, you or we may at any time bring suit in a court of competent jurisdiction against the other party in relation to (and are not required to arbitrate) claims based upon infringement or misuse of intellectual property and/or misappropriation of trade secrets. Furthermore, nothing shall be construed to preclude you or us from seeking injunctive relief in order to protect your or our rights pending an outcome of Disputes or Claims while in arbitration.
K. Governing Law; Federal Arbitration Act. Subject to the AAA Rules, any Disputes or Claims arising between you and us arising out of or related in any way to the CPAR Media Corp Sites and Features or our Services, privacy, data security, collection, use and sharing, advertising, purchase or other transactions, Rewards crediting, maintenance, or expiration, Account balances or closures, Promotions, or any emails, texts, or other communications with you, or arising out of or relating to any aspect of the transactions or relationship between you and us, whether based on warranty, contract, tort (including negligence, whether active, passive or imputed), fraud, misrepresentation, or any other legal theory, will be governed by the internal laws of the state or province in which you reside (except that, if you reside outside of the United States and Canada, the internal laws of the State of California will govern), without regard to choice of law principles; provided, however, that the relationship and transactions between you and us evidence a transaction in interstate commerce and the Federal Arbitration Act applies to and governs the interpretation and enforcement of these arbitration provisions.
12. Tax Matters
You acknowledge and agree that we do not have the ability, in every instance, to determine whether or not the Rewards you received or redeemed in any Rewards Program are considered reportable income or taxable earnings in your jurisdiction. You are therefore responsible for any and all tax liability arising from or associated with your use of the CPAR Media Corp Sites and Features or our Services, including liability arising from your accrual of Rewards or your redemption of such Rewards. As a condition of your continued use of the CPAR Media Corp Sites and Features and our Services, we reserve the right to require you to provide necessary tax reporting information if our records show that you are or may be required to report the value of your redeemed Rewards to an appropriate tax authority. We encourage you, and it is your responsibility, to seek the advice of a tax expert in order to determine the tax consequences of your use of the CPAR Media Corp Sites and Features and our Services, and any associated Rewards received or redeemed.
13. Notification of Changes
We reserve the right to make changes to these Terms from time to time in our sole and absolute discretion. If we decide to change these Terms, we will provide notice of such changes by sending you an administrative email and/or posting those changes in places on the CPAR Media Corp Sites and Features deemed appropriate by us so our users are always aware of the terms of their use of the CPAR Media Corp Sites and Features and our Services. Your continued use of any of the CPAR Media Corp Sites and Features or our Services after delivery of the administrative email to you or after the changes are posted constitutes your agreement to the changes. If you do not agree to the changes, please close your Account and discontinue your use of such CPAR Media Corp Sites and Features and our Services. To the extent that an arbitrator or court of applicable jurisdiction determines that applying any changes to these Terms to any prior events or circumstances would render this an illusory or unenforceable contract, such changes shall be applicable on a prospective basis only, with respect to events or circumstances occurring after the date of such changes, to the extent necessary to avoid these Terms being deemed illusory or unenforceable. In any event, if you used any of the CPAR Media Corp Sites and Features or our Services pursuant to a prior version of these Terms that required a certain notice period to you prior to any changes being effective, any changes under these Terms will not be effective as to you until the previously-specified notice period has passed after the date of these Terms.
14. International Users
The CPAR Media Corp Sites and Features and our Services are controlled, operated, and administered by the Company from its offices within the United States of America. The Company makes no representation that materials on the CPAR Media Corp Sites and Features or our Services are appropriate or available for use at other locations outside of the United States and Canada, and we prohibit access to them from territories where the contents or products available through the CPAR Media Corp Sites and Features or our Services are illegal. You may not use the CPAR Media Corp Sites and Features or our Services or export any content or products in violation of U.S. export laws and regulations. If you access CPAR Media Corp Sites and Features from a location outside of the United States and Canada, you are responsible for compliance with all local laws.
15. Excluded Users and Territories
You are not permitted to download or use any of the CPAR Media Corp Sites and Features or our Services, including making any purchases of products or services from the Company, or redeeming any Rewards, if you are (i) located in, under the control of, or a national or resident of any country to which the United States has embargoed goods or services; (ii) identified as a “Specially Designated National”; or (iii) placed on the U.S. Department of Commerce’s “Denied Persons List or Entity List” or any other U.S. export control list, or if the transaction would otherwise be illegal under any applicable law or regulation.
16. Residents of Quebec, Canada
Notwithstanding any other provision herein, the following terms apply to the residents of Quebec, Canada to whom the Quebec Consumer Protection Act (QCPA) applies:
The provisions of Sections 9 and 11 of these Terms do not apply to the extent prohibited or limited by the QCPA.
Any future changes to these Terms will not apply to you until sixty (60) days after we provide notice as provided in Section 13, to the extent required by the QCPA.
17. Miscellaneous
The Company’s failure to exercise or enforce any right or provision of these Terms will not be deemed to be a waiver of such right or provision. If any provision of these Terms is found by an arbitrator or court of competent jurisdiction to be invalid, the parties nevertheless agree that (except as otherwise provided in Section 11.E) the arbitrator or court should endeavor to give effect to the parties’ intentions as reflected in the provision or the provision shall be deemed severable, and the other provisions of these Terms remain in full force and effect. The paragraph or section titles in these Terms are for convenience only and have no legal or contractual effect. These Terms represent the entire understanding of the parties regarding its subject matter and supersede all prior and contemporaneous agreements and understandings between the parties regarding its subject matter, and may not be amended, altered or waived except in a writing signed by the party to be charged or as otherwise expressly provided herein. These Terms are binding upon and shall inure to the benefit of parties and their respective successors, heirs, executor, administrators, personal representatives and permitted assigns. You may not assign your rights or obligations hereunder without the Company’s prior written consent, and any such unauthorized assignment shall be invalid. The provisions of these Terms that are by their nature intended to survive termination (e.g., limitations of liability, indemnities, arbitration agreements, and class action waivers) shall survive.
18. Contact Us
If you have any questions or concerns regarding these Terms or your use of any CPAR Media Corp Sites and Features or our Services, or wish to report any Error, please contact us as follows: You will find answers to frequently asked questions (FAQs) by visiting the Help Center of each of our Services. Our Help Center or contact options are generally located or accessed from the applicable CPAR Media Corp Sites and Features footer or main menu options. If your question is not answered in the Help Center, you can submit a ticket to our Customer Support team for the appropriate Service. To contact us by mail, send your correspondence to the following address and specify the CPAR Media Corp Sites and Features or our Services you are using, along with your request, question or concern to: